The CRA Valle del Quípar is a public school, dependent on the Regional Ministry of Education, Training and Employment of the Region of Murcia, which educates pupils in Infant and Primary Education.

It is located in the municipality of Caravaca de la Cruz and consists of three schools located in the districts of La Encarnación, Pinilla and, finally, La Almudema, which is the head of the CRA.

We spoke with Sagrario, a member of the school’s management team, to tell us about her experience with the Edvoice communication platform and to give us her point of view after the end of the school year.


Tell me about your school, what was it about Edvoice that attracted you to start using it?

The main thing that caught our attention, and to be honest, was the fact that the Murcia Regional Ministry of Education provided support so that we could use it free of charge.

We have to admit that it is not easy to change the method of communication to all the families in the school when they are already used to a specific one, but we still opted for Edvoice. We liked the instantaneousness of the messages, the speed and the simplicity of setting it up and running it.


What were you looking for from a communication platform like Edvoice, and did it meet your expectations?

Communication with families is very important to us. Being able to go paperless and have an instant option was key for us, thus improving communication between the school, our students and their families.

It has indeed met our expectations because it is an easy to use platform, families only have to download the app if they want to use it from their mobile phone and enter the code provided by the centre.


How was the implementation process in your school and was it easy to implement?

It was quite easy to be honest! We were used to working with another platform so we were worried about the reaction of the families, but it was easier than expected. As I mentioned before, by just downloading the app and adding the code, it was relatively easy for families to start sending and receiving messages.


How would you define your experience using our communication platform?

The experience has been very positive, there are always aspects to improve, as in everything, but for the moment it is fulfilling its function and we are satisfied.


What do you think are the main strengths of Edvoice?

In our case, we would highlight the ease of dissemination of messages to the educational community. For us it is very important that we can communicate quickly and easily with teachers, students and their families.


Can you give us an example of a situation where Edvoice has made your job easier?

I couldn’t tell you just one specific one. In general, it helps us a lot in all situations. Sometimes, for example, you forget to comment on an important detail in class and you remember once the students have left. Now it is no longer an inconvenience for us because we can send the messages either as a group to the whole class or school, or individually to a specific student.



When the contract expires, would you like to continue working with Edvoice?

Once the contract is over, we would love to be able to continue using Edvoice as long as the economic situation and the school’s budget allow us to do so at that time. In addition, the platform is constantly being improved and they listen to requests and suggestions from the schools, so we would like to be able to implement the proposals made by our school after this period.


If you could mention one aspect of our application that could be improved, what would it be?

One of the aspects that we would like to have implemented in Edvoice would be the option of being able to send messages with special characters such as underlined text or the option of marking it in bold.

Another aspect that interests us and that we know is already being worked on is the sending schedule, where we can leave the message ready to be sent at a specific time.